WHAT YOU NEED TO KNOW
Before you explore the framework details, here are some things to consider...
Recognize that:
- culture shapes thoughts, feelings and reactions
- culture forms and affects ways of communicating
- culture influences personal identity
- cultural biases and assumptions affect communication
- values and beliefs differ across cultures
Learn more about the:
- differences in accepted ways of communicating across cultures
- effects of language usage on communication
- effects of nonverbal communication on social and business relationships
- different modes of communication for different situations
- benefits of managing reactions and emotions in professional communication
FOCUS AREA
Connect with others
Save in
My Competencies
My Competencies
Objective
Use respectful and inclusive communication
Competency
Be able to communicate with a variety of people from different backgrounds in a way that makes them feel valued and respected.
Learn How