WHAT YOU NEED TO KNOW
Before you explore the framework details, here are some things to consider...
Learn more about the:
- differences in accepted ways of communicating across cultures
- effects of language usage on communication
- effects of nonverbal communication on social and business relationships
- different modes of communication for different situations
- benefits of managing reactions and emotions in professional communication
Connect with others
Be able to communicate with a variety of people from different backgrounds in a way that makes them feel valued and respected.