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WHAT YOU NEED TO KNOW
Before you explore the framework details, here are some things to consider...
Recognize that:
- notions of hierarchy may differ across cultures
- culture may impact understanding of roles and responsibilities
- cultural diversity plays a role in conflict resolution
- culture influences critical thinking, problem solving and decision making
- different ways of communicating may lead to misunderstandings
Learn more about the:
- organization's ethics, values, standards and workplace culture
- organization’s structure, hierarchy, and reporting relationships
- expectations of own role and how it contributes to the organization's objectives
- intersection of own role with others within the organizational hierarchy
- organization’s expectations associated with the use of communication technologies
Objective
Align communication with workplace role
Competency
Be able to communicate in a way that represents the organization and own role within it
Learn How
