userguide

User Guide

Here’s how you can use the 360° view of communicative competence framework in your workplace.

SCROLL TO GET STARTED

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DEFINE YOUR ROLE

The framework can help you in different ways. Select your role to learn how.

Internationally Trained Employee

INTERNATIONALLY TRAINED EMPLOYEE

Use the framework to get a better idea of Canadian workplace culture and seek ways to improve your communication to succeed.

 

  • Develop an understanding of intercultural communication strategies
  • Gain insight into successful approaches to communication
  • Become aware of language skills to build in support of effective communication
  • Identify where the gaps in your communication skills exist and consider strategies to improve them
  • Build a CV that speaks to the communication skills that the Canadian workplace demands
Canadian Trained Employee
Employer or Human Resources Professional
Curriculum Designer, Faculty, or Instructor
Counsellor, Mentor, or Coach
Regulatory Board, Policy Makers
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LAUNCH THE FRAMEWORK

 

To launch the framework and navigate through the different tools, simply start by clicking the menu icon. You can also use the menu to access any of the communicative competencies at any time.

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NAVIGATE THE FRAMEWORK

 

The framework competencies are organized into three focus areas: Connect with Others, Work with Others and Work within an Organization. Start your journey by choosing a focus area, or explore them all.

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EXPLORE THE MEANING OF CONCEPTS

 

Throughout the framework, you may come across words that have a dotted underline. Hover over these words or visit the glossary for a more detailed explanation.

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CREATE YOUR OWN FRAMEWORK

This feature is Coming Soon

 

Save the competencies that align with your goals by adding them to ‘My Framework.’ Click the heart icon on each competency page to add it to My Framework which you can revisit it at any time.

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DOWNLOAD HELPFUL RESOURCES

 

Download PDF versions of the framework and additional resources to help you use intercultural communication more effectively in your workplace.

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GET IN TOUCH

If you have questions about how the framework can work for you or want to provide feedback, contact us.

GET STARTED WITH THE FRAMEWORK